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Free Shipping Award Winning 30 Days Refund Policy

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FAQ

  • Shipping Policy

    Free shipping is available to customers in the contiguous US. All products are shipped via FedEx Ground within 24 hours from purchase (Monday through Friday). You will receive a shipping confirmation as soon as tracking information is available. Most products arrive within five business days, depending on location.

  • Returns Policy

    Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To return your product, you should mail your product to: 1808 Avenue P, Brooklyn, NY 11229

  • Refunds Policy

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

    Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

  • Exchanges Policy

    If you receive and item that is defective or damaged and you would like to exchange it for the same item, please contact us and send your item to: 1808 Avenue P, Brooklyn, NY 11229

    Please note: Depending on where you live, the time it may take for your exchanged product to reach you, may vary.